Support

Something's off? Say so.

One person reads it, usually within a day. To get a useful answer first time, include:

• your iPhone model and iOS version;
• the Bandy version and build number (Settings in the app);
• what you did, what you expected, and what happened instead;
• a screenshot, if there is something to see.

Don't put your band code in the email; we don't need it to help.

Three questions first

The widget shows an old pic.

iOS refreshes widgets on its own schedule, usually within minutes but sometimes longer. Open Bandy: it checks for a new pic right away and updates the widget. If the widget stays blank, remove it and add it again.

How do I add the widget?

Touch and hold an empty spot on your Home Screen, tap Edit, then Add Widget (on iOS 17, tap the plus in the top corner). Find Bandy and add it.

How do I delete a pic?

Drop a new one: the latest pic replaces the last for the whole band. To have the current pic removed from our server, write to privacy@getbandy.app. There are no accounts, so there is nothing else to delete.

Everything else

Not a bug, just a question or an idea: hello@getbandy.app. Privacy and deletion requests: privacy@getbandy.app. The rules are in the Terms and the Privacy Policy.